While there are certainly no definitive ways of doing things that will work for every target audience, there are some guidelines, patterns which can be used as a starting point for testing assumptions. There is an important thing we need to mention: the Best Practice Research does not mean that we collect the ideas, and then you can just safely use someone else’s solutions. You have unique goals and context, and so do you users. That is why we start the process with a Stakeholder Interview, where we discuss these goals. Then we determine what are the problems we would like to address, what is the scope of the search. As the next step, we collect solutions, and attach our recommendations (pointing out the caveats as well).