After conducting a Cognitive Walkthrough, we can determine which parts of a given user flow should be more obvious, where should be more explanation, what actions should be more prominent, which texts should be rewritten and so on.
Like the Heuristic Evaluation, this method also requires us to look at your product or service from the users’ perspective. If it is possible, personas should be used in order to include different user perspectives. During the process, the evaluators record their steps, and take notes if they find an issue. It should be highlighted that we believe that a usability test is a much more powerful tool for your ux research, since it involves real users, however, as a starting point or a way of getting quick feedback the Cognitive Walkthrough can be a valuable method to apply.