Creating Scenarios requires a special mindset. It is about focusing on your users' goals: what will they try to accomplish on your website or inside your app? Additionally, it is also important to think about their context, their prior knowledge and background.
Thanks to Scenarios, we will be able to determine:
- the most important points to focus on during the UX design process
- which steps of the process would require additional help to your users
- the main needs and motivations of your users.
It needs to be mentioned, that Scenarios are built upon a tool called User Story: these short statements describe what a certain User Persona needs, and why. Scenarios take User Stories to the next level by adding the interaction with your product or service.