Stories represented in the storyboards are like real stories: it usually contains these elements: a main character (a Persona), a task to complete (user goal), villains (pain points, frustrations), location (context of use), and other relevant objects, characters.
Storyboarding's main advantages are the followings:
- not only will we understand your users better: this tool helps us to communicate to our research findings and results to you,
- it can also catalyze our thinking: seeing the User Personas in their context with all the important factors represented (e.g. obstacles, frustrations, opportunities) helps to go test different solutions, think through various Scenarios,
- Storyboard Reviews allows us to get early and cost-effective feedback during the UX design process.
Storyboard Reviews are about showing the Storyboards to your users, and ask them to review the story, and point out the unrealistic moments, suggest addition, and comment on any step they want to.