Storyboarding refers to the process of creating a visual representation - a drawing - showing how your user is experiencing the problem space, how she is trying to achieve her goal.

How does it help

Showing the users in their context helps us to maintain a user-centered mindset: a story not only contains the steps of a process: it can also express feelings, fears, opportunities, decision points and it can result in revealing the causes of these decisions.

What will you get

We will not only provide you the storyboards featuring the User Personas as main characters: we always conduct Storyboard Review sessions, which allows us to identify to unrealistic points of the stories, so you will get the results of these sessions as well.

Stories represented in the storyboards are like real stories: it usually contains these elements: a main character (a Persona), a task to complete (user goal), villains (pain points, frustrations), location (context of use), and other relevant objects, characters.

Storyboarding's main advantages are the followings:

  • not only will we understand your users better: this tool helps us to communicate to our research findings and results to you,
  • it can also catalyze our thinking: seeing the User Personas in their context with all the important factors represented (e.g. obstacles, frustrations, opportunities) helps to go test different solutions, think through various Scenarios,
  • Storyboard Reviews allows us to get early and cost-effective feedback during the UX design process.

Storyboard Reviews are about showing the Storyboards to your users, and ask them to review the story, and point out the unrealistic moments, suggest addition, and comment on any step they want to.

What is the process

The steps of our Storyboarding process are:

  • Deciding which scenarios will be represented
  • Creating the elements of the story
  • Writing the script
  • Drawing the Storyboards
  • Conductiong Storyboard Review sessions
  • Presenting our findings